SPECIFICATIONS
Brand Name: JEMMA LEONG
Origin: Mainland China
CN: Zhejiang
Gender: MEN
Thank you for visiting our store !
We aim to provide great shopping experience for you,
by offering you great products and our sincerest service
Your satisfaction is our greatest motivation!
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Sushi Retaruant Uniform For Men and Women!
Enjoy 3% off on the second piece!
Price is negotiable for large quantity......
It's simple and comfortable, we promise what you see is what you get.
Wish you a sunny day!!!
NOTE:
1. Please allow 1-2cm/1 inch inaccuracy due to Manual measurement!
SHOP INFORMATION
Shipping
WORLDWIDE FREE SHIPPING BY China Post Air Mail or ePacket.if exceed 2KG ,We will send DHL ,Fedex,EMS,TNT.
We are not responsible for any custom duty or import tax.
We will send the goods within 3-5 working days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.
Russian customers must give us the receiver's full name.
The shipment by Aliexpress Standard Shipping for less than 30kg goods is in 15-35 working days. If you need the item urgently, Please contact us for express shipping. We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive.
If you haven't got it within the shipping time, please contact us without hesitation. We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams. Please do not open dispute to us, we will take responsibility to resend or refund for any lost item.
To protect your interest, please check your shipping addresses carefully when placing an order. We will not be responsible for item loss due to wrong or unknown address.
Delivery status is based on tracking information provided by postal office/courier.
Please note that we are not responsible for any import tax that may incur.
Please understand that shipping loss, though rather seldom, is part of online trading, please be understandable when something beyond anyone's control affects delivery time (such as natural disasters).
Please check carefully and do not sign the parcel if it is broken on arrival.
Return/Refund/Replace
We are happy to accept return/refund/replacement within 7 days after the product is received under the following conditions. Or else, the return/refund/replacement could not be issued.
You are not satisfied with the product.
The product you received is defective.
You received the wrong product.
The product didn't arrive after the promised time.
The product is not the same as described.
Please note, the shipment cost will be jointly assumed by both sides. But if a product is defective or does not function properly, we will bear all the shipment cost.
Please contact us before shipping out a return.
Feedback
Customer service is an integral part of our business, please give us 5 star positive feedback if you are satisfied with our products and service. Thanks!
If you require any questions or need any other support, please contact us before leaving a negative feedback. We will do our best to help you.
Shipping
Shipping
We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.
Shipping & Delivery
FREE SHIPPING ON ORDERS OVER $35 (7-15Days)
STANDARD SHIPPING $4.99 (7-15Days)
DHL $39.99 (3-7Days)
Address
To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ zllkl.com with your order number and correct information as soon as possible.
Packaging
To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.
Restrictions
Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc.
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.
For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.
Additional Information
1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.
2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.
3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Still Need Help?
If you need additional support, please contact us at support@ zllkl.com
Refund
Refund
REFUND & RETURN POLICY
Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24-48 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!
At zllkl, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)
To initiate a return, please follow these steps:
Contact our customer service team at support@zllkl.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at support@zllkl.com.
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
What is not accepted for return?
We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by support@zllkl.com. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.
Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or support@zllkl.com. We will reply as soon as possible.